Most UX Interviews Are
Designed to Filter Out the
Best Candidates

“She redesigned one of the most-used flows in our app, increased conversions by 35%—and still didn’t pass the final round.”

If that sounds familiar, you’re not alone. Every month, hiring managers across tech pass on top-tier UX/UI talent because their interview processes are tuned to the wrong signals.

We’re not filtering for creative problem-solvers. We’re filtering for polished presenters.

We’re not screening for design maturity. We’re screening for PowerPoint theater.

The result? Some of the best product designers never make it through the gate—while mid-tier candidates who rehearse well on Figma walkthroughs get hired (and struggle).

Let’s break down where most UX interviews go wrong, why they repel the talent you actually want, and how to rebuild your hiring process to identify designers who truly elevate your product.

CHA_Most UX 2

Why Traditional UX Interviews Fail

1. Portfolio Theater Over Product Thinking

Most interviews still begin and end with a portfolio walkthrough. The problem?

 

  • These decks are often over-designed, curated, and detached from how designers actually work in product teams.
  • They emphasize aesthetics over systems thinking.
  • They showcase surface-level wins (“we shipped it!”) rather than decision- making depth (“why this over that?”).

2. Whiteboard Challenges Are a Red Flag

Asking a designer to solve a random, unrealistic problem on the spot isn’t a test of UX skill—it’s a test of anxiety management.

  • Real design is iterative, collaborative, and messy.
  • Whiteboards reward confident speakers—not reflective thinkers.
  • You’re screening out designers who are introverted, thoughtful, or anti- theatrical (often your best long-term contributors).

3. “Design a Toaster” Is a Trap

You’re not hiring someone to design kitchen appliances—you’re hiring someone to navigate ambiguity, interface with product and engineering, and simplify messy systems.

These abstract tests often filter in design school grads and out experienced product designers who’ve solved real-world constraints.

4. No Room for Process or Humility

Many interviews reward bold claims:

“I drove the design from zero to one.” “I made the final UX call.”

But in real teams, the best designers:

  • Share credit.
  •  Co-create with PMs and engineers.
  • Reflect deeply on failures.

If your interview punishes nuance and over-indexes on “ownership,” you’re probably selecting for ego, not excellence.

What Great UX Talent Actually Looks Like

✅ They ask uncomfortable questions.

They’ll challenge the brief, ask what data informed the problem, and want to know what success looks like before opening Figma.

✅ They think in systems, not just screens.

They understand flows, edge cases, accessibility, and scale. They care about what happens after the button gets clicked.

✅ They prioritize people over pixels.

They’re user-obsessed but know how to trade off aesthetics for function, business goals, and engineering effort.

✅ They prototype to learn, not impress.

Their designs evolve quickly through feedback and user testing—not by chasing Dribbble likes.

How the Best Candidates Get Filtered Out

Let’s walk through a real example.

Candidate A:

  • Spoke confidently about three portfolio projects.
  • Designed an elegant flow for a fake “travel booking” app on the whiteboard.
  • Mentioned “delight” and “design systems” often.

Candidate B:

  • Asked probing questions during the brief (“What user segments are most affected by this? What existing constraints should we know about?”).
  • Spent more time clarifying the problem than jumping to wireframes.
  • Talked about cross-functional tension, tradeoffs, and how design decisions failed—and got better.

Result? Candidate A gets hired. Candidate B gets flagged for being “uncertain” or “not decisive.”

But guess who will thrive six months into product ambiguity, sprint deadlines, and stakeholder chaos?

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Redesigning the UX Hiring Process

Here’s how to do it better.

✅ 1. Replace Portfolios with Deep Dives

Instead of a slide deck, ask for:

  • A recent product design they worked on (launched or not)
  • The original problem space
  • Tradeoffs made along the way
  • Lessons learned post-launch

Pro tip: Ask how they collaborated—who challenged their ideas, and how they responded.

✅ 2. Ban the Whiteboard. Use Working Sessions

Give them a real (sanitized) product problem from your domain:

  • Share product context, known constraints, user segments
  • Let them ask questions and brainstorm ideas with a designer or PM

You’re evaluating how they think, not what they draw.

✅ 3. Make Interviews Collaborative, Not Competitive

Instead of gatekeeping creativity, create a shared space for co-creation. Example:

  • Bring in an engineer and a PM to simulate a real team
  • See how the designer negotiates tradeoffs, explains intent, and receives feedback

Designers don’t work in silos—don’t interview them that way.

✅ 4. Score Emotional Intelligence

Great UX work comes from empathy—not just for users, but for teammates.

Score behaviors like:

  • Self-awareness: “What’s one thing you wish you’d handled better?”
  • Resilience: “Tell us about a design that didn’t land. Why?”
  • Collaboration: “How do you handle conflicting feedback from PMs and engineers?”

✅ 5. Bias Toward the Quiet, Not the Flashy

Great designers often listen more than they speak. They reflect before responding. They care more about the product than impressing the panel.

Don’t conflate presence with impact. Some of your best hires will be the least “on-brand” in interviews.

A Framework That Works

We recommend evaluating designers on four axes:

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The Candidates You’re Missing Right Now

You’re missing the:

 Designer who built accessibility into your checkout flow—and never got credit

 Product thinker who de-risked features before engineering spent a sprint  Quiet creative who brought harmony to a chaotic cross-functional team

They’re out there. They’re qualified. But they’re getting filtered out by outdated interviews built for a different kind of UX.

Hire Thinkers, Not Just Stylists

If your interviews are still testing how well someone can walk through a Behance case study or sketch wireframes on a whiteboard, you’re not hiring product designers—you’re hiring performers.

It’s time to redesign how we interview designers. Because when done right, great UX hiring is your product’s secret weapon.

Ready to Build a UX/UI Team That Moves the Needle?

At Carson Harris Associates, we connect ambitious companies with UX and UI professionals who don’t just make things pretty—they make things work. Whether you need user researchers, product designers, or UI specialists, we help you hire talent that understands design is about solving problems, not just adding polish.

Ready to hire designers who solve problems, not just decorate them? Let’s talk. I help teams find UX/UI talent with brains, not just Behance bait.

Don’t settle for portfolios that impress but don’t convert. Work with a partner who knows the difference.

Simon Carson

Managing Director
Carson Harris Associates Ltd
+44 (07498 396 710
sc@carsonharris.co.uk 
www.carsonharris.co.uk

 

About Us

Carson Harris Associates was founded by Simon Carson in 2004 as an executive search firm specialising in UX/UI, software engineering and app development.

Simon has over 30 years of experience in the industry, having served previously as the Sales Director of

US based, Management Search International. As Managing Director of Carson Harris, Simon oversees our business development and client relationship management, and is on hand to provide one to one guidance on all aspects of the hiring process.

Our delivery teams are based in London, Dublin, and Nairobi, and our consultants have hands-on experience in their specialist fields.

With collaboration always at the heart of what we do, our partner companies now range from startups to globally recognised brands.

At Carson Harris, we’ve got a proven track record of consistently securing desired outcomes for the companies we work with.

Generating CVs and portfolios is the easy part of recruitment. Understanding the talent behind them is where Carson Harris excels. We give our partners solutions rather than options.

Carson Harris Associates Ltd,
www.carsonharris.co.uk
+44 (0)207 636 3000
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